To the editor:
Financial services employees are often the first to spot fraud against seniors (“In the D.C. area and across the U.S., scams against senior citizens are on the rise, July 7”). Our member companies and their 2.3 million employees often are the first to identify and prevent fraud and identify theft against seniors. We recently issued updated training for our employees on spotting the warning signs of fraud, working with family and friends of older customers and escalating possible fraud cases to law enforcement and social services authorities. We also work directly with the public and private sectors to educate consumers, including the elderly, about protecting themselves from fraud and financial abuse.
Ted Beattie, the senior profiled in the story, was fortunate to have a son who discovered check payments to a fraudulent handyman. We urge all caregivers to be equally vigilant about the finances of older family and friends.
Anne Wallace
President
Identity Theft Assistance Center
Steve Bartlett
President & CEO
The Financial Services Roundtable